Step by Step:
When you schedule a service task, you select the priority of the task. For example, As Soon As Possible, Delay Until Later, Emergency, Regular.
- You can use the standard priorities, or you can create your own. The priority displays on the service order, and on the mobile app.
Step 1: Open the Priorities tab (Administration > Service and Delivery > General Setup > Task Priorities).
Step 2: Click Add. The New Service Priority screen appears.
Step 3: Short Code - Input a code that is 5 characters or less. The code appears on the Search Schedule screen, service orders, and mobile app.
Step 4: Description - The description appears in the Priority field on the Schedule New Task screen when inputting the service task.
Step 5: Click OK to save the new priority.
Security Permissions Required
|Administration-Service & Delivery||Can Access Service/Delivery Tree Branch|
Unless explicitly stated, this topic documents the most recent version of Evosus Business Enterprise. If you're not using the latest version, go here to download it.
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